Terms and Conditions

Last Updated: 27/04/2025

Welcome to Matrix. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. If you do not agree, please do not use our services.

1. Definitions
  • "Platform," "we," "us," or "Matrix" refers to the Matrix Integrated Advertising Platform.
  • "User" or "you" refers to anyone who creates an account on the Platform or uses its services.
  • "Services" refers to all tools and functionality provided by the Matrix Platform, including campaign management, reporting, and support services.
2. Terms of Use
  • The user must be an adult (18 years or older) and have legal authorization from their employer to use the platform.
  • You must provide accurate and complete information when creating your account, and update it periodically.
  • The user is responsible for maintaining the confidentiality of his login information.
  • The platform may not be used for any illegal activity or to promote any content that violates laws or public morals.
3. Content Ownership
  • All intellectual property rights related to the Platform, including design, code, text, and trademarks, are owned by Matrix or its affiliated companies.
  • The user may not copy or reproduce any part of the platform without prior written permission.
4. Data and Privacy
  • Use of the platform is subject to our Privacy Policy, which outlines how we collect, use, and protect your data.
  • By using the platform, you consent to the collection and use of data as described in the Privacy Policy.
5. Payment and Subscriptions
  • Some platform services may require a paid subscription.
  • Fees are charged recurringly (monthly or annually) depending on the type of plan chosen.
  • No refunds will be issued after the subscription has started, unless there is a technical glitch approved by the Matrix team.
  • The platform reserves the right to modify prices or policies, with prior notice to users.
6. Suspension or termination of account
  • We reserve the right to suspend or terminate any user's account in the following cases:
    • Violation of Terms and Conditions
    • Providing false information
    • Misuse of the Platform or its Services
    • Using the platform to harm the interests or reputation of others
7. Limitation of Liability
  • The platform makes every effort to ensure that the services operate stably and efficiently.
  • The platform is not responsible for damages resulting from misuse or temporary service interruption beyond our control.
  • We do not guarantee that user campaigns will achieve specific results, as results depend on several factors outside our control.
8. Amendments
  • The platform reserves the right to amend these terms at any time.
  • Your continued use of the platform after the amendment constitutes implicit acceptance of the new terms.
9. Law and Jurisdiction
  • These terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia.
  • In the event of a dispute, it will be resolved amicably whenever possible. If this is not possible, recourse will be made to the competent judicial authorities in the Kingdom.
10. Communication

For any inquiries regarding these terms, please contact us via:

Email: [email protected]

Address: Mecca, Saudi Arabia